boldbloomwebsolutionspvtltd@gmail.com
+91 8220233987
Frequently Asked Question
Banking
Answers to all your banking queries
To link your bank account to the payment gateway, log into your account and navigate to the payment settings. From there, choose the option to add a new bank account and provide the required details like your account number and IFSC code. Once the details are verified, your account will be linked, and you can start receiving payments.
Our payment gateway supports multiple payment methods, including credit/debit cards, net banking, and mobile wallets. You can also accept IMPS, NEFT, and RTGS transfers for larger transactions. We ensure a smooth integration for all these methods, making it easy to accept payments from your customers.
Yes, there may be processing fees for bank transfers depending on the payment method chosen. For example, IMPS transfers might have a small fee, while NEFT and RTGS transfers could be free or incur a nominal charge based on the bank’s policies. You’ll be informed of the fees during the transaction process.
Payment processing times vary based on the payment method used. Card payments and wallets are typically processed in minutes, while bank transfers like NEFT or RTGS may take up to one business day. You will receive an instant notification of each successful transaction, and funds will be credited to your account as per the payment method’s timeframe.
If an error occurs during a payment or bank transfer, you’ll be notified immediately. The system will either automatically retry the transaction or provide you with instructions for resolution. For any unresolved issues, our support team is available to assist you in investigating and fixing the problem.
Payments
Quick answers to payment questions
Our payment gateway supports a wide range of methods, including credit and debit cards, UPI, IMPS, NEFT, RTGS, and mobile wallets. You can easily integrate these methods into your website or application. We strive to offer diverse payment options to ensure your customers have a smooth transaction experience.
To accept UPI payments, simply integrate the UPI payment option into your checkout process. Customers can pay directly by scanning the UPI QR code or entering their UPI ID. The payment will be instantly processed, and funds will be credited to your linked bank account.
Most payments are processed instantly or within a few minutes, especially card and UPI transactions. Bank transfers via IMPS and NEFT may take a little longer, depending on your bank’s processing times. You will be notified as soon as the payment is confirmed or completed.
Yes, there is a nominal transaction fee based on the type of payment method used. Fees vary depending on the payment method, such as card payments, UPI, or bank transfers. A detailed breakdown of the fees can be found in your account settings, and you will always be informed before confirming a payment.
Yes, our payment gateway allows you to set up and manage recurring payments for subscriptions or memberships. You can customize the frequency of payments, such as weekly, monthly, or annually, and automate the entire process. Subscribers will receive reminders and confirmations for each renewal.
Payouts
Payouts simplified, find out how
To initiate a payout, simply log in to your account and navigate to the payouts section. From there, you can either upload a list of recipients or add them manually. Follow the simple steps to review and confirm the payout, and the funds will be processed accordingly.
We support multiple payout methods, including bank transfers, UPI, and wallet payments. Each method provides flexibility to ensure you can reach your recipients with ease. Choose the method that best suits your business needs and your recipients’ preferences.
Payouts are processed instantly or within a few minutes, depending on the payment method chosen. Bank transfers through IMPS are typically completed in minutes, while NEFT and RTGS may take a few hours. For mobile wallets and UPI payouts, the transaction is completed immediately, with funds available instantly.
Yes, there may be a nominal fee associated with processing payouts, depending on the method and volume of transactions. The fee structure varies based on factors such as the payment method and the payout volume. All fees will be clearly communicated to you before completing the transaction.
If a payout fails, you will be notified with an error message detailing the issue. Common reasons for failures include incorrect recipient details, insufficient funds, or issues with the payment method. You can reattempt the payout after resolving the issue, or contact our support team for further assistance.
Onboarding
Easy steps to get started
To begin, simply sign up for an account on our platform and fill in the required business details. Once registered, you'll be guided through a series of steps to configure your payment settings and integrate your business. After completing the steps, you'll be ready to start processing payments smoothly.
No, our onboarding process is designed to be simple and intuitive, with clear instructions provided at each step. If needed, our support team is available to assist you with any technical queries. The system is built to be user-friendly, ensuring that both tech-savvy and non-technical users can complete the process without issues.
Yes, during the onboarding process, you’ll have the option to customize key settings, such as payment methods, and notifications. These settings are designed to adapt to your business type and preferences. You can always make adjustments later through the platform's account settings page.
If you make an error during the onboarding process, you can easily go back and edit your details. Any document errors or inconsistencies will be flagged during the review process, allowing you to correct them before final approval. If you need help, our support team is ready to assist you in resolving any issues.
Yes, you can integrate your existing payment system seamlessly during the onboarding process. We provide a step-by-step guide to help you integrate various payment methods with our platform. Our support team is also available to assist with any technical challenges during the integration.
Solutions
Tailored solutions to fit your needs
Our payment gateway is designed to help e-commerce businesses accept payments smoothly and securely. You can integrate our solutions for online stores, offering multiple payment methods to your customers. We also provide reporting tools and customer support to optimize your business transactions.
We offer flexible payment solutions that integrate seamlessly with SaaS platforms, ensuring recurring billing and subscription management. Our system is built to handle different payment models, including monthly, annual, and usage-based plans.
Our platform provides fast, reliable payment options tailored for the gaming industry, including in-game purchases. We support various payment methods that appeal to players, ensuring frictionless transactions and increasing engagement. Additionally, we offer tools for tracking payments and handling refunds efficiently.
We provide fintech companies with secure, scalable, and flexible payment solutions, ideal for a wide range of financial services. From loan repayments to money transfers, our platform enables seamless integration with various fintech services. Our secure processing ensures compliance with industry regulations while minimizing fraud risk.
Our payment solutions can be easily integrated into your existing website or app through APIs and plugins. Whether you're running an e-commerce store, a SaaS platform, or a fintech company, we offer customizable options to suit your needs. Our technical support team is always available to guide you through the integration process.