Boldbloomwebsolutions

Welcome to Boldbloomwebsolutions, a platform managed by BOLDBLOOM WEB SOLUTIONS PRIVATE LIMITED (“we,” “us,” or “our”). This Refund Policy outlines the conditions governing the use of our payment processing services. By using or accessing our platform, you acknowledge that you have read, understood, and agreed to the terms laid out here. If you do not agree with any aspect of this policy, you must refrain from using our services, as adherence to these terms is necessary for platform participation.

Eligibility for Refunds

Refunds may be applicable under the following scenarios:

Duplicate Charges: If the same transaction has resulted in multiple charges to your account.
Unauthorized or Fraudulent Transactions: If a transaction was processed without your knowledge or if fraudulent activity is identified.
Failed or Incomplete Transactions: If your payment was deducted but the corresponding product or service was not delivered.

To qualify, refund requests must be submitted within 48 hours from the transaction date. Requests made beyond this window may be declined at our discretion due to the increased difficulty in verifying transaction details over time.

Refund Request Process

To request a refund, you are required to submit the following through our official support channels:

Transaction Information: Include the amount, transaction date, and unique transaction ID to assist us in identifying the payment.
Reason for Request: Explain the issue clearly to justify the refund.
Supporting Evidence: Attach relevant proof such as receipts, email threads, or screenshots that can aid in the evaluation process.

Refunds will be processed in the original currency and for the original amount unless otherwise specified. Upon receiving your request, our team will assess the information and determine whether it qualifies for a refund.

If your request is approved, the refund will be processed to your original payment method within 5–7 business days. However, final processing timelines may vary based on your bank or the policies of other payment facilitators.

Non-Refundable Transactions

To request a refund, you are required to submit the following through our official support channels:

Late Submissions: Requests made after the 48-hour window will be considered ineligible.
Completed Services or Deliveries: If the service or product has been successfully delivered, a refund will generally not be processed.
Violation of Terms: If the transaction involved any breach of our platform policies, including misuse or fraudulent behavior.
Misleading Claims: Refunds will be denied if there is reason to believe the request is deceptive or false.

Boldbloomwebsolutions reserves the exclusive right to deny any refund request that does not align with the terms above. We hold no obligation to issue refunds under such circumstances.

Third-Party Payment Processors

Refund processing depends on the policies and timeframes of external financial institutions or payment service providers. While we make every effort to support refund resolutions, we are not liable for any delays or denials resulting from third-party decisions.

We strongly recommend reviewing the refund terms of your payment provider, as their guidelines may vary from ours.

Policy Revisions

We maintain the authority to update or modify this Refund Policy at any time, based on legal changes, regulatory shifts, or evolving business requirements. Any revisions will be posted on our website, with immediate effect on all new refund submissions.

It is the user’s responsibility to periodically check this policy to stay informed of any changes. Continued use of our services following updates signifies your acceptance of the revised policy.

Contact Details

For questions about this Refund Policy, to check refund eligibility, or to file a refund request, please reach out to our customer support team at boldbloomwebsolutionspvtltd@gmail.com. We are available to assist and resolve any related concerns.