Privacy Policy

Home

Privacy Policy

Welcome to our platform, managed by BOLDBLOOM WEB SOLUTIONS PRIVATE LIMITED and operated under the brand name Boldbloomwebsolutions (“we,” “us,” or “our”). We provide comprehensive payment gateway and facilitation services, which are also extended to the subsidiaries functioning under the Boldbloomwebsolutions group. All mentions of Boldbloomwebsolutions throughout this document encompass these associated entities. Any future subsidiaries added to our network will also be subject to the terms outlined in this policy.

Protecting your personal privacy and ensuring high standards of data security are core principles we adhere to. This policy outlines how we collect, process, and use your information when you interact with Boldbloomwebsolutions or utilize any of our payment-related services—whether you’re an individual customer or a business partner.

We are firmly committed to maintaining the privacy and protection of any personal data you provide. Your information is collected when you engage with our services—such as completing registration forms, submitting inquiries, conducting transactions, or using our services through mobile platforms or integrated APIs. Every aspect of data collection and management follows the terms of this privacy statement.

By accessing and using any of Boldbloomwebsolutions’s services, digital solutions, tools, or applications, you confirm that you understand and agree to the data collection, processing, and use practices described in this policy.

Data Collection

The following categories of personal information you may choose to provide to us or that we may obtain are:

Information about the contact person (name, phone number, email address, and postal address)

Contact information for the organization, together with specifics about the name, department, and scale of the enterprise

  • Username and password
  • Data from a payment account
  • Content offered (including entries from social media, such as articles, comments, and ratings)
  • Unique identifiers for mobile and devices
  • Details about the location
  • Identity and organizational documentation
  • Browser type, operating system, and IP address
  • supplementary data, such as timestamps, device details, tracking behavior, language and cookie choices, age, gender, and family status
  • Certain information about your interactions with advertisements, mobile applications, sales pages, websites, and other digital applications may be automatically gathered by use of technologies such as web beacons and cookies. When customers communicate with shops to make purchases of products and services, they often divulge personal information.

Usage of Data Collected

The following goals are achieved with the data:

  • Processing transactions (including authorization, clearing, billing, tax computation, currency conversion, shipping, delivery, handling chargebacks and refunds, customer service, and dispute resolution procedures).
  • A few of the services offered include the creation of invoices, notices of transaction confirmation, license and access key deliveries, product download files and associated documentation, subscription accounts, real-time transaction notifications, refunds and refund notices, warranty and dispute records, customer profiles, and tax payments.
  • Verify applicants to use Boldbloomwebsolutions services; conduct KYC and account underwriting reviews; control risk exposure; manage illegal transactions and claims; guard against and stop customer and transaction fraud; and verify credit.
  • Perform activities related to business analysis, product development, service enhancement, marketing, billing, invoicing, and account reconciliation.
  • Enforcement and defense of legal and contractual rights and claims; establishment of reserves, sureties, and guarantees; adherence to laws, regulations, and legal requirements; and receipt of subpoenas and orders from governmental and judicial authorities.
  • Conduct business intelligence, performance reporting, data analysis, and the creation of aggregated data reports based on anonymized information for the benefit of Boldbloomwebsolutions, merchants, processing partners, regulators, and customers.
  • following company policies, credit card industry guidelines, and payment plan specifications
  • Evaluation and certification are provided by PCI, the Payment Card Industry.
  • Give you content, data, and advertising tailored to your specific interests, together with access to Boldbloomwebsolutions services like support, chargeback management, and the Merchant or Shopper Control panel.
  • storing payment details of customers freely in case of future or ongoing transactions
  • Continually monitor the sales of your products.
  • Authorities, card associations, investors, and consultants should have access to information.

Data Storage

In order to protect against unintentional, illegal, or unauthorized destruction, loss, alteration, access, disclosure, or abuse of the personal information provided or collected, Boldbloomwebsolutions maintains administrative, technological, and physical safeguards. We protect submitted personal information both during transmission and after reception by adhering to established standards. The industry's most popular security certification, PCI-DSS Level 1 requirements, are adhered to in terms of payment information security and protection. However, there is no totally safe method for storing or transmitting electronic data via the Internet. We are therefore unable to guarantee its total security. If you have any further questions about privacy or security, or if you have reason to think that the security of your data has been compromised, please contact us immediately by email at boldbloomwebsolutionspvtltd@gmail.com.

Personal information may be sent over regions if you use Boldbloomwebsolutions's services, make purchases from or sales to individuals or businesses outside of your nation, or engage in other business dealings with Boldbloomwebsolutions. By using these services, you are deemed to be aware of and agree that data may be subject to such cross-border transfers.

How long is the data stored?

Boldbloomwebsolutions retains personal information on file for as long as needed to fulfill the purposes for which it was obtained and for as long as is mandated by law. When required by law or necessary for the uses for which it was collected, we take action to permanently de-identify or destroy personal data. In order to process refund and chargeback requests on behalf of customers, some information related to transaction records, specifically billing and invoice information, may need to be kept on file for extended periods of time in accordance with recognized tax and accounting standards and practices.

Data Sharing

Boldbloomwebsolutions retains personal information on file for as long as needed to fulfill the purposes for which it was obtained and for as long as it is mandated or approved by law. We take action to erase or permanently de-identify personal information when it becomes necessary for the uses for which it was collected or when mandated by law. To fulfill refund and chargeback claims on behalf of consumers, certain transaction record information—specifically, billing and invoice information—may need to be kept on file for extended periods of time in accordance with recognized tax and accounting standards and practices.

Service providers may obtain certain information from Boldbloomwebsolutions in order to carry out or offer services on behalf of Boldbloomwebsolutions. We authorize these service providers to use and disclose your information only as needed to fulfill your service requests or as mandated by law. Contracts and/or legal requirements force these firms to maintain the security and privacy of the personal information they manage on our behalf. We could also give your explicit consent to share personal information with other parties.

During the course of a transaction, it is usually necessary for third parties to receive personal data that is utilized in connection with financial transactions involving persons from across the nation. Via email, APIs, and other methods, bi-directional data exchanges are possible. In order to ensure that these parties are committed to following applicable data laws, such as the GDPR, Boldbloomwebsolutions takes precautions to ensure that any additional data processors or Sub-Processors engaged are retained under a contractual obligation of compliance and are able to respond to requests for access from data subjects. Under certain circumstances, Boldbloomwebsolutions and its subsidiaries may be deemed to be acting on behalf of or in conjunction with other transaction services. In such cases, Boldbloomwebsolutions shall comply with applicable data regulations.

Certain merchants may use checkout and other systems that could be integrated with Boldbloomwebsolutions as part of the payment transaction process. Therefore, Boldbloomwebsolutions may obtain personal data that you provide to such services directly or via your selected merchant. Although Boldbloomwebsolutions manages such personal data in compliance with this privacy statement, you should carefully consider the policies of other organizations.

In order to help you when using our website, Boldbloomwebsolutions may use third-party service providers, such as live chat software. Your personal information will only be shared with outside parties as necessary to enable them to perform the services you have requested from us. Boldbloomwebsolutions may handle and keep collected personal data on safe, legally compliant cloud-based services provided by third parties to Boldbloomwebsolutions when utilized for marketing and merchant underwriting reasons. These service providers are required by contract to abide by all relevant data laws, as stated on Boldbloomwebsolutions.

Merger/ Sale/ Transfer of Corporate Assets

Boldbloomwebsolutions may transfer information without prior notice in the event of a corporate merger, sale, acquisition, transfer of assets, or restructuring. Any rights to privacy specified in this text will survive such a transfer. You will receive notice by email and/or a prominent notice on our website of any changes to the ownership of this website or how Boldbloomwebsolutions utilizes your personal information. It will also be possible for you to exercise any legal rights you may have regarding your personal information.

Compliance with Court Orders and Law Enforcement Agencies

Boldbloomwebsolutions may be required to disclose personal information without notice in response to a valid request from public authorities, including those made to meet national security requirements; or to comply with a legal requirement, legislation, regulation, court order, or subpoena; or when we genuinely believe that disclosure is necessary to protect our rights, prevent harm or financial loss, protect your safety or the safety of others; or to investigate fraud or work with law enforcement.

Payment Information

Personal payment information such as credit card numbers, bank account information, name, email address, and phone number is routinely collected and transmitted to banks, acquirers, credit card providers, and authorized payment processors in order to make payments permitted by Boldbloomwebsolutions consumers. Such data is processed using industry-standard secure protocols and, where relevant, in conformity with Payment Card Industry (PCI) compliance standards. During mobile payment transactions, similar information may also be sent.

Additionally, Boldbloomwebsolutions and the appropriate product providers and merchants may encrypt and securely store payment data in compliance with PCI regulations. With the express permission and guidance of the customer, it can be used to generate one-time or recurring transactions. Transaction details may also be sent to the relevant taxing authorities with regard to sales taxes, VAT, GST, withholding tax, and other applicable taxes and levies.

Minors

Boldbloomwebsolutions does not intentionally sell to or intentionally seek personal information from children under the age of 18. The services and content on this website are restricted to registered users only and are not meant for use by anyone under the age of 18.

Please be advised that if we discover—through a reliable source—that a registered user is under the age of 18, we will cancel their account. In any event, no one under the age of 18 is permitted to utilize online payment transaction forms.

External Links

On Boldbloomwebsolutions, there are links to other websites. Please be advised that, after clicking on links to other websites, you should carefully review their privacy policies. It is possible that their standards differ from ours.

Social media Widgets

Our online resources may include a "Share this" button, interactive mini-programs that run on our website, and additional social media elements like the Facebook and Twitter buttons and widgets. For these features to function properly, we might need to collect your IP address, the page you are currently on, and possibly a cookie. Widgets and social media tools are either hosted by a third party or on our website. The way you use these features will be governed by the provider's privacy policy.

Changes to Privacy Policy

Boldbloomwebsolutions reserves the right to change this policy whenever it sees fit. If you would like to be updated about any changes to our information collection and usage policies, you should check this page often. We shall post a dated copy of this notice here to inform you of any changes. If you are a registered merchant with Boldbloomwebsolutions, you will also receive an email notification. If we make any major changes, we will notify you in advance via email (to the email address associated with your account) or notice posted on this website.

Contact Us

If you have any questions or worries regarding data protection and privacy, please get in touch with us.

boldbloomwebsolutionspvtltd@gmail.com

+91 8220233987